Shipping policy

Shipping & Delivery Policy

This policy sets out where we ship, what it costs, and how long each stage takes.

1. Where We Ship

We currently ship within India only. We do not offer international shipping at this time.

2. Turnaround Times (TAT)

Stage	Turnaround Time
Order confirmation	Immediate, by email
Order processing & quality check	1–3 business days
Dispatch from our facility	Within 3 business days of confirmation
Total delivery time	8–10 business days from order confirmation
Tracking link sent	Within 24 hours of dispatch

Business days are Monday to Saturday, excluding public holidays. We do not rush production — every piece is inspected before it leaves us.

3. Shipping Charges

Payment Method	Shipping Charge
Prepaid (UPI, cards, net banking, EMI)	Free across India
Cash on Delivery (COD)	Calculated and displayed at checkout before payment

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable GST. Any shipping charge is shown separately at checkout before you confirm the order.

4. Order Tracking

Once your order is dispatched we send a tracking link to your registered email address. Please keep an eye on your inbox, including the promotions and spam folders.

5. Delays

Occasionally a delivery may be delayed by circumstances outside our control — weather, strikes, regional restrictions or courier backlogs during peak periods. We will keep you informed where we can. If your order has not arrived within 10 business days of dispatch, contact us and we will raise it with the courier.

6. Incorrect or Incomplete Addresses

Please check your delivery address and phone number carefully before confirming. We are not able to redirect a shipment once dispatched. If a parcel is returned to us as undeliverable because of an incorrect address or repeated failed delivery attempts, we will contact you to arrange re-dispatch; re-dispatch shipping charges may apply.

7. Failed COD Delivery

If a COD order is refused at the door or remains uncollected after the courier's delivery attempts, the order is cancelled and returned to us. Repeated refusal of COD orders may result in COD being disabled for the account.

8. Returns & Exchanges

For returns, exchanges and refund turnaround times, please see our Refund Policy.

9. Support

Questions about a shipment? Email connect@nthngfancy.com. We respond within 24–48 hours on business days.

10. Business & Contact Details

Legal Name: Harshal Kukreja
Trade Name: NTHNG FANCY
Constitution: Proprietorship
GSTIN: 22KOLPK0772L1ZJ
Registered Address: Shop No. 32/1913, Main Road, G.E. Road, Telibandha, Raipur, Chhattisgarh – 492001, India
Email: connect@nthngfancy.com